GOOD GOVERNANCE INSTITUTE

Quality Management from London to Lisbon with 2020 hindsight: Part 1

This is the first in a series of films in which the Good Governance Institute’s chief executive Professor Andrew Corbett-Nolan discusses what the historically damaging crises of the fire of London in 1666 and the Lisbon earthquake of 1755 can teach us about how we learn and rebuild after the first stage of the Coronavirus pandemic through the lens of quality management. In this first film, he explains that whilst during lockdown the formalities of governance were largely suspended, reduced or taken online which allowed decisions to be made quickly. Therefore, we now need to pose the question of whether it is possible to retain some of this agility that characterised the first stage of the pandemic?

Quality Management from London to Lisbon with 2020 hindsight: Part 2

This is the second in a series of films in which the Good Governance Institute’s chief executive Professor Andrew Corbett-Nolan discusses what the historically damaging crises of the fire of London in 1666 and the Lisbon earthquake of 1755 can teach us about how we learn and rebuild after the first stage of the Coronavirus pandemic through the lens of quality management. In this second film, Professor Andrew Corbett-Nolan discusses the differences between first, second and third generation quality management and how each of these methods can be applied to real life examples and the consequences of each on quality performance.

Quality Management from London to Lisbon with 2020 hindsight: Part 3.

This is the third in a series of films in which the Good Governance Institute’s chief executive Professor Andrew Corbett-Nolan discusses what the historically damaging crises of the fire of London in 1666 and the Lisbon earthquake of 1755 can teach us about how we learn and rebuild after the first stage of the Coronavirus pandemic through the lens of quality management. In this third and final film, Professor Andrew Corbett-Nolan suggests that we must look at the root causes of our issues, like we can now do with Lisbon and London, to develop a better understanding of the rules of work that we can change to produce more agile decision making after our crisis. Through Good Governance we can achieve this.